1. Seller Identity
Seller Legal Name: [Your Legal Name / Company Name]
Registered Address: [Full Address]
CIN (if a company): [CIN]
Contact Email: [Email]
Contact Phone: [Phone]
2. User Accounts
- Users must provide accurate information when creating an account.
- You are responsible for maintaining confidentiality of your login details.
- We may suspend or terminate accounts for fraudulent, abusive, or prohibited conduct.
3. Pricing & Taxes
- Prices displayed include applicable taxes unless stated otherwise.
- GST, tax breakup, and final payable amount are shown before checkout.
- Prices may change without notice until an order is accepted.
4. Order Acceptance
- Your order is confirmed only after acceptance by the seller.
- We may cancel an order due to pricing errors, stock issues, payment failure, or suspected fraud.
- If cancelled by us, you will receive a full refund.
5. Warranties
- Products are sold subject to applicable manufacturer warranties (if any).
- No additional warranties are provided unless explicitly stated.
- The Platform does not guarantee uninterrupted or error-free service.
6. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the amount paid for the specific order.
- We are not liable for indirect, incidental, or consequential damages, including loss of revenue, data, or business.
7. Intellectual Property (IP Use)
- All trademarks, logos, product descriptions, images, and content on the Platform belong to the seller or respective owners.
- Users may not copy, reproduce, distribute, or reverse-engineer any content without written permission.
8. Prohibited Conduct
Users must not:
- Engage in fraudulent transactions or misuse of the Platform.
- Interfere with the website’s operations or security.
- Use automated tools to scrape or extract data.
- Upload content that is harmful, misleading, illegal, or violates IP rights.
Violations may result in account suspension, order cancellation, or legal action.
9. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in [Your City, State].
10. Dispute Resolution Process
- Users must contact customer support first to resolve issues.
- Unresolved matters will be escalated to the Grievance Officer.
- If still unresolved, disputes will proceed as per applicable laws and forum jurisdiction.
11. Compliance with E-commerce Rules
- Terms follow the Consumer Protection (E-commerce) Rules, 2020.
- The seller will not engage in misleading, coercive, or unfair trade practices.
- All conditions are clearly displayed for consumer transparency.
12. Changes to Terms
- We may update these Terms periodically.
- Continued use of the Platform signifies acceptance of updated Terms.